Online Payment Refund Policy – related to appointment bookings:

Refund and Rescheduling Policy for Appointment Booking

At Auzworld Migration and Auzworld Lawyers, we strive to provide a seamless experience for our clients. Below is our policy concerning refunds, appointment rescheduling, and service adjustment for migration and legal consultations:

  1. Refunds for Online Payments
    • The amount paid for booking a consultation online is fully refundable if the cancellation is made at least 24 hours prior to the scheduled consultation time.
    • To request a refund, please contact our office either by phone at +61 2 96354744 or via email at admin@auzworld.com.au.
  2. Consultation Fee Adjustment
    • If you choose to proceed with any service offered by Auzworld Migration or Auzworld Lawyers within 14 calendar days following your consultation, the initial consultation fee will be fully adjustable towards the service fee.
    • This adjustment applies to all paid consultations where a subsequent service is commenced within the specified period.
  3. Rescheduling Appointments
    • Appointments can be rescheduled a maximum of two times.
    • Any rescheduling must be requested at least 6 hours prior to the appointment time. This can be done by contacting us at +61 2 96354744 or emailing admin@auzworld.com.au.
    • For clients requiring an appointment at a time outside of the available online slots, please call our office to discuss potential alternatives.
  4. Scheduling via Different Platforms
    • The same refund and rescheduling policies apply regardless of how the appointment was booked, whether via our website, online client portal, or by calling our office.
  5. Free Appointments for Registered Clients
    • Clients whose cases are currently being managed by Auzworld Migration or Auzworld Lawyers are entitled to free appointments during the ongoing case process.
    • Such appointments can be booked by phone, email, or through the client portal, ensuring continuous support throughout your case processing.

We are committed to accommodating your needs and ensuring a smooth experience. Please reach out to us with any questions or assistance regarding this policy on

+61 2 96354744 or +61 424300001.

Auzworld Migration reserves the right to modify this refund policy at any time without prior notice.

4.9
Based on 135 reviews
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Mr “Mu” Raj
04:17 03 Jan 25
Ashwani Lal
02:32 19 Dec 24
Thank you Urmila and Vinaya and the entire Auzworld team for making this process a success for us 🙏🙏🙏
Pooja valand
17:42 15 Dec 24
First of all thank you so much from the bottom of my heart that my visa came so soon.I didn’t even think about it.I am thankful for your great service and all this was possible only because of your hard work. Nothing can happens without your hard workand the entire process was very smooth. Moreover, documentation process was handled efficiently.Thanks to Auzworld migration Pty Ltd for further processing of my petition And special thank you for Dhara mam nd Manmohan sir from the bottom of my heart. 🙌Once again thank you so much.
Shweta Shenoy
21:59 13 Dec 24
Extremely professional team, made my visa application a very smooth and prompt process, thanks Auzworld!
piyush Parekh
12:08 09 Dec 24
The Auzworld migration company’s work system is amazing for everyone and this company members are very helpful to all the students,work permits holders and gives great advice for bright futures who want to settle down in Australia.Personally,I recommend to everyone please contact them and make bright future from this company specially from Manmohan Makar,Urmila madam,Vinaya madam and all others members who are working hard which is unbelievable.Thank you so much The Auzworld Migration Pty Ltd.🙏🙏
Zalak Vora
01:09 06 Nov 24
Auzworld migration services are very good and authentic. They helped me a lot with my family members visitor visa. Team is very proactive, having great knowledge on visa conditions and requirements.i was very impressed with services they provided.I would highly recommend Auzworld for any visa or migration related matters. Thanks team.
POONAM SINGH
08:17 25 Oct 24
I had a fantastic experience with Auzworld Migration Services! From the moment I reached out, Dhara Ji and rest of the support team provided speedy and professional support tailored to my emergency needs even outside the working hours. They guided me through every step of the migration process with clear communication and personal attention, making what could have been a stressful experience much easier.Their expertise and dedication were evident, and I felt confident knowing I was in good hands. I highly recommend Auzworld Migration Services to anyone seeking migration services—they truly go above and beyond!Thank you, Dhara Ji , for your exceptional service!
Amita Kumar
01:09 08 Oct 24
Auzworld Migration Pty Ltd has provided an exceptional service and support throughout my visa application process. Big shout out to Urmila ji , Vinaya ji and Manmohan ji for their expertise knowledge which not only helped me in getting my 489 visa but also 887 visa. Their attention to detailing ensured all the documents were complaint. They dealt my case with a great degree of care and provided world class advise with patience and courtesy. I highly recommend their services to anyone seeking visa assistance.Thank you once again for your outstanding support. I really appreciate the time and efforts you have invested in my case from start to finish.
Barbra Levine Pakravan
07:51 01 Sep 24
Outstanding service. I recommend Auzworld Migration to every person from any country who may wish to immigrate to Australia and have sure assistance in the process. I was consistently impressed and deeply touched by the kindness, wisdom, and accompaniment in the journey of receiving my partner visa from the professionals and friends at Auzworld Migration. Noteworthy was the meticulous attention to detail on the paperwork, which was tremendously appreciated, but also, and more so, the sincere care and encouragement of me which eased my worries every step of the way. Thank you for everything, including ''being there for me'' at one of the most significant moments of one's life, the passing of my beloved mother. We are friends for life!
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